Silver Cloud's Service Standard
I wasn't aware of it, but Yasar Kibar was. Silver Cloud's Chef de Rang, a position between the waiter and head waiter, saw that my eggs were getting cold as I talked to a passenger who stopped by my table to chat. When the conversation was over, Yasar came over and asked if he could replace my cold eggs with warm ones. Rarely do cruise passengers experience such attentiveness, but on Silversea, you can expect such high standards.
Yasar, who studied food and beverage management at Cornell, says his dream is to open a Starbucks in his native Turkey. If the 41-year-old succeeds, his customers can be assured of a warm cup of coffee and a warm dose of hospitality.
